Tag Archives: Galaxy Note 7

Reason the Galaxy Note 7 catches fire – Samsung

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The design and production of the Samsung Galaxy Note 7’s batteries caused the mobile phones to catch fire, the South Korean company said on Monday.

 

“Our investigation, as well as investigations completed by three independent industry organisations, concluded that the batteries were found to be the cause of the Note 7 incidents.

 

“Some 700 engineers examined 200,000 devices and 30,000 batteries during the investigation into the cause of the fires,’’ Samsung said in a statement.

 

Samsung began selling the phone on August 19, but said in October it was discontinuing production following a global recall and multiple reports of some of the devices catching fire.

 

The discontinuation of production was estimated to cost the South Korean tech giant 3.5 trillion won (three billion dollars) in operating profit from the fourth quarter of 2016 through the first quarter of 2017.

 

The 940-dollar device was aimed at the premium end of the market, where it was intended to compete with Apple’s iPhone.

 

Over one million phones were recalled.

 

Following the recall, the U.S. Department of Transportation strengthened an earlier Federal Aviation Administration warning by ordering airline passengers not to bring Samsung Galaxy Note 7 phones on planes unless they keep them turned off and don’t charge them during the flight.

Halloween Costume Mocks Samsung Galaxy Note 7 (SEE PHOTO)

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It is said to be potentially the greatest Halloween costume of the year as it doesn’t just seem extremely thoughtful, but also a mockery to Samsung galaxy note 7.

The costumes shows a “suicide bomber” strapped in quite a number of the galaxy note 7 phones, indicating the ability of the phone to explode. Genius or Petty?

See photo below:

Galaxy Note 7 Users To Sue Samsung

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Hundreds of Galaxy Note 7 smartphone users in South Korea are preparing to file a lawsuit against Samsung Electronics for recalling the device, which is prone to catching fire.

Over 520 people want Samsung to compensate them for psychological harm from using the hazardous phone, the costs and the time they took to exchange their devices, attorney Peter Young-Yeel Ko, head of the Harvest Law Firm said on Monday.

The South Korean tech giant was forced to recall its most advanced phone ever after reports of the handset catching fire spread in early September. The company stopped producing or selling the phone as well.

The costumers complained that as a result of the botched recall, they had to visit mobile shops first to get the battery checked and later change the phone. They spent hours in shops while changing the phone and transferring data, the attorney said.

Kim Chae Yong, who joined the lawsuit, said he spent almost $100 on gas and highway fees to return a Note 7 phone after the first recall.

“I feel betrayed,” he said. “I am angry and I don’t ever want to use it again.”

The company started pre-sales of the smartphone on August 2, but had to start recalling 2.5 million phones on early September.

Samsung’s mobile chief D.J. Koh said at a news conference on September 2 that the company had identified the problem with one of its suppliers and it would shift production to another supplier, without providing names.

“We recognized that we did not correctly identify the issue the first time and remain committed to finding the root cause,” she said. “Our top priority remains the safety of our customers and retrieving 100% of the Galaxy Note 7 devices in the market.”

Struggling to save its credibility, Samsung is now expected to launch its next smartphone, likely to be called the Galaxy S8, in February.

Credit: presstv

Stop using the Galaxy Note 7, Samsung alerts users.

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Samsung has halted the production of its Galaxy Note 7 smartphones and advised customers all over the world to stop using the phone.

 

The company had failed to correct a problem that was causing the devices to burst into flames.

 

The tech firm had tried to switch the batteries suppliers and updating the device software.

 

But the replacements had also caught fire after they were issued.

 

Samsung on Tuesday said it is taken the phone off the market, promising customers they would be able to exchange the phone for other devices.

Turn Off Your Galaxy Note 7 Phone NOW, Samsung Tells Users

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Samsung issued an alert to customers on Monday, asking users to immediately turn off their Galaxy Note 7 smartphones — which have been spontaneously catching fire.

The unprecedented move comes one day after Samsung halted production of the dangerously glitchy devices.

In a corporate statement, Samsung said it will also “ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note 7” while it investigates the cause of the fires.

It also said, “Consumers with either an original Galaxy Note 7 or replacement Galaxy Note 7 device should power down and stop using the device.”

It’s a major setback for the South Korean electronics manufacturer. The company’s stock plunged more than 5% Tuesday morning in Seoul.

Samsung (SSNLF) released the 5.7-inch Galaxy Note 7 device in August in anticipation of Apple’s new iPhone 7. But customers immediately started complaining that their phones were catching fire.

The company explained that faulty lithium-ion batteries were overheating the device and causing it to ignite. In early September, Samsung recalled 2.5 million devices worldwide.

Samsung offered replacement phones — but those burst into flames too.

In the past week, an American user reported his replacement phone caught fire, even though it wasn’t plugged in. And on Wednesday, smoke started billowing from a replacement Galaxy Note 7 aboard a Southwest Airline plane before it departed, prompting the flight’s cancellation.

Read More: CNN

Samsung In Hot Water After Galaxy Note 7 Catches Fire On Plane

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A US flight was evacuated prior to takeoff when a passenger’s Galaxy Note 7 — reportedly a replacement in Samsung’s global recall — caught fire, landing the company in new controversy.

Samsung has been struggling with a recall of 2.5 million Galaxy Note 7 handsets due to complaints of exploding batteries, a problem the replacement phones are supposed to fix.

 But on Wednesday, a Southwest Airlines flight leaving Louisville, Kentucky was evacuated after a passenger’s new Samsung phone began emitting smoke.

Brian Green, the owner, told tech news website The Verge that the phone was a replacement, which he picked up on September 21. He also provided a picture of its box, which has a black square symbol indicating that it was a replacement. Some 60 percent of US consumers had swapped their devices for replacements by the end of last month.

The Verge reported Green had powered down the phone for takeoff, an account The New York Times confirmed through other eyewitnesses.

Read More:

http://www.vanguardngr.com/2016/10/samsung-hot-water-new-phone-catches-fire-plane/

Samsung To Suspend Galaxy Note 7 Sales After Battery Explosions

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Samsung said Friday it would suspend sales of its latest flagship smartphone Galaxy Note 7 as reports of exploding batteries threatened to damage the reputation of the South Korean electronics giant.

Samsung — the world’s top maker of smartphones and ordinary mobile phones — will also offer new devices for those who have already bought the large-screen smartphone, its mobile chief said.

“We have received several reports of battery explosion on the Note 7 that was officially launched on August 19…and it has been confirmed that it was a battery cell problem,” Koh Dong-Jin told reporters.

Samsung has so far sold one million units of the Note 7 in countries including South Korea and the US.

So far 24 of them have been confirmed to have faulty batteries, Koh said, adding he was “deeply sorry” over the incident.

Since late last month, several users have posted photos and videos on social media showing the charred Note 7 with part of its 5.7-inch touchscreen burnt and melted, saying it suddenly caught fire.

Growing safety concerns over the Note 7 have forced Samsung to suspend its shipments at home and delay its planned release this month in several European countries including France.

Credit: AFP