Tag Archives: Multichoice

DStv, GOtv to increase subscription tariff from 1st of May.

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MultiChoice, owners of DStv and GOtv, has increased subscription rates by five percent, with effect from May 1, 2017.

This is coming less than two years after Nigerians threatened to boycott MultiChoice Nigeria over 20 percent subscription hike.

Back then, a court ordered the company not to increase the rates pending the determination of a suit filed against it by some lawyers, but MultiChoice waved aside the order.

Under the new price regime, the monthly subscription on DStv premium bouquet, which is N13,980 will be N14,700. Compact Plus DStv subscribers will pay N9,900 as against the current N9,420, while Compact subscribers will no longer pay N6,000 but N6,300.

Family bouquet subscribers will now be charged N3,800 as against the N3,600 they are paying at the moment, while Access bouquet would be N1,900 and not N1,800.

Commercial bouquet, which is currently N1,720, has been adjusted to N1,850.

The new rates for, GOtv Value and GOtv Lite bouquets, are N1,300 and N450, against the current rates of N1,200 and N400.

GOtv Plus subscribers will have to pay N1,900 instead of the current rate of N1,800.

MultiChoice has defended its action, saying the adjustment was made after careful consideration and a review of its business operations.

“We announced last year that we would do everything possible to hold the price barring any extreme factors,” John Ugbe, managing director of Multichoice Nigeria, said in a statement.

“However, all our content is purchased in dollars and although we have done everything possible to hold the prices even with the price of everything else going up, we are now left with no choice but to adjust our subscription prices from May 1.

“Our key priority is to put subscribers’ needs at the heart of everything we do and therefore, in determining the price adjustment, we took into account many factors including, the impact on the customer, current inflation which stands at 19 per cent, programming costs and efficiencies within the company. Please be assured that we have worked really hard to keep this year’s fees manageable.”

 

Source: The Cable

Nigeria Consumer Agency Moves Against Multichoice, Orders Compensation For Users

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The Consumer Protection Council (CPC) on Monday ordered MultiChoice Nigeria to compensate its subscribers and henceforth provide them toll-free lines for their complaints.

MultiChoice Nigeria Limited is Nigeria‘s biggest provider of Digital Satellite Broadcast Television (DStv) service.

CPC’s Deputy Director of Public Relations, Abiodun Obimuyiwa, said in Abuja that the order followed an extensive investigation over alleged violation of consumers’ rights by the company.

Following CPC’s order in line with the Order of Council of February 16, 2016, MultiChoice Nigeria said it confirmed its commitment to continue its engagement with the CPC to resolve the matter in the best interests of DStv subscribers.

Mr. Obimuyiwa said the CPC had ordered MultiChoice to suspend its service when consumers were away, while releasing free-to-air channels even when subscription had expired and compensate consumers for lost viewing time.

The council also ordered the cable television company to introduce local toll-free lines and reasonable equitable spread of popular sports channels, among others.

In addition, the CPC said MultiChoice would, for 18 months from the date of the orders, subject its processes to the Council’s inspection to ensure compliance with the directives contained in the orders.

Credit: PremiumTimes

Nigeria Has No Power To Regulate DSTV Prices- MultiChoice

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?South African digital satellite television company, Multichoice, has defended its decision to increase DSTV subscription rates in Nigeria, saying neither the country nor its courts, has the powers to regulate its prices.

The ruling on the objecti?on by Multichoice Nigeria Limited against an application seeking to stop ?the price increase ?has been scheduled for Thursday, May 21, 2015 at the Federal High Court, Lagos.

Two Lagos-based lawyers, Oluyinka Oyeniji and Osasuyi Adebayo, had initiated a class action on behalf of millions of Nigerians who criticised the new subscription rates as exploitative and insensitive.

The duo had sought the order of the court to stop MultiChoice or its agents from implementing the 20 per cent hike in the fees charged subscribers for using the service effective April 1, 2015.

The plaintiffs equally asked the court to compel the National Broadcasting Commission to take steps to monitor and regulate MultiChoice operations in Nigerian to ensure that it does not hike their fees arbitrarily.

The two applicants said they were expecting the NBC to ensure that they compel DSTV to deal with Nigerians the same way DSTV deals with other subscribers in other parts of the continent where MultiChoice operates, by ensuring that the pay-per-view scheme was introduced in the country.

This arrangement, they argued, would ensure that Nigerian subscribers to DSTV would only pay for programmes actually watched, as is the case in South Africa.

Read More: premiumtimesng

Multichoice Condemns Xenophobic Attacks In SA

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MultiChoice Africa, the continent’s premier pay-TV company, has described as appalling the violence being visited on foreigners in South Africa.

In a statement issued on April 16, MultiChoice Africa said those affected by the wave of anti-foreigner violence are brothers and sisters to their assailants.

This, the company said, is abominable and strongly condemnable.

It urged Africans to see themselves as one irrespective of differences in nationalities, traditions and religions because Africa’s potential is realisable only through unity.

“As a multicultural African organisation, we respect and embrace diversity, and all the different traditions and religions across the continent.

“This is demonstrated through our multinational staff complement, rich African programming and channels on both our DStv and GOtv platforms.

“Our condolences go to the families and friends of those who have been affected or lost their lives in these mindless and unforgivable acts of violence,” the statement said.