Total Nigeria has denied rumours that it is planning to leave the country any time soon.
Jean Philippe Torres, managing director of the organisation, made this known at the customer service day that held at Onigbagbo Total service station in Ikeja, Lagos.
Total recently indicated plans to spin off its downstream asset in Nigeria, feeding rumours that an exit could be in the works.
Torres used the programme as an opportunity to assure Nigerians of the continued presence of Total in the country.
“This event is to remind our customers of how significant they are to us. We at Total are keen to delivering good and satisfactory customer service,” he said.
“We want to make Nigerians understand that we are part of the communities. Once again, the main issue for us in Total is to tie the link with our esteemed customers and tell them that they are king at Total and that is the case.
“There were rumours that we wanted to leave the country, that is not the case. Total wants to stay in Nigeria.
“At Total, we have very strict control mechanism in order to make sure that our dispensers are really dispensing the right quantity.”
Commenting on alleged under-dispensing of petroleum products at the company’s filling stations, he said: “This is the responsibility of the full staff of our stations, dealers to make sure that we deliver to customers the quantity they pay for.
“We have system in place to control the stock level, deliveries to ensure that we really deliver the products needed and paid by the customers.”
Source: The Cable
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